Bag Care Guide

At Elvora, we want your bag to stay beautiful and functional for as long as possible. Follow these simple care guidelines to help maintain its appearance and shape.

General Care

  • Avoid overloading your bag to maintain its shape.
  • Keep away from sharp objects, excessive moisture, and direct sunlight.
  • Wipe the surface gently with a soft, dry or slightly damp cloth.
  • Do not use bleach, harsh chemicals, or abrasive cleaning products.

Faux & PU Leather

  • Wipe gently with a soft, slightly damp cloth.
  • Avoid soaking or exposing the bag to excessive water.
  • Allow it to air dry naturally if it becomes damp.
  • Keep away from sharp surfaces that may scratch the finish.

Jute & Textured Materials

  • Remove dust gently with a soft, dry cloth.
  • Avoid soaking or machine washing.
  • Keep away from excessive moisture.

Hardware & Straps

  • Clean gold-tone hardware gently with a soft, dry cloth.
  • Avoid applying perfume, oils, or chemicals directly to the hardware.
  • Do not force zippers, buttons, or closures.

Storage

  • Empty your bag before storing it.
  • Store in a cool, dry place away from direct sunlight.
  • Keep the bag upright where possible to help maintain its shape.
  • Use a dust bag or clean protective covering when available.

Contact Information

Business Name: Elvora

Email: Support@Elvora.com

Business Hours: Monday - Friday | 9:00 AM - 5:00 PM (Eastern Time - GMT-05:00)

Business Address: 828 Ocean Avenue, Jersey City, New Jersey 07304, United States

Send Us a Message

Have a question about our bags, your order, shipping, returns, or anything else? Send us a message and our support team will be happy to assist you.